Rockstars wanted!
Location: Irvine – Istanbul – Department: Engineering
Call Center Representative responsibilities include:
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarify information, research every issue and providing solutions
Job brief
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Requirements
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
Location: USA – UK – TURKEY – Department: Engineering
Copywriter responsibilities include:
- Writing clear, compelling copy for various mediums (e.g. ads, blog posts, newsletters)
- Conducting thorough research and interviews
- Working with creative professionals to build marketing projects and campaigns
Job brief
We are looking for a creative Copywriter to write clear and concise copy for ads, publications, and websites. Your words will inform and engage target audiences.
Our ideal candidate is a team-spirited, skilled, and imaginative writer with an eye for detail. If you can grasp project requirements quickly and offer valuable insight, we’d like to meet you.
Submit up to three writing samples, so we can get an idea of your best work. Feel free to include links to your content or portfolio in your application.
Responsibilities
- Write a clear, attractive copy with a distinct voice
- Interpret copywriting briefs to understand project requirements
- Collaborate with designers, PR and other professionals on large- and small-scale marketing projects (e.g. email campaigns and landing pages)
- Conduct high-quality research and interviews
- Edit and proofread copy as needed
- Use SEO principles to maximize copy’s reach
- Source images and other content
Requirements
- Proven experience as a copywriter or related role
- Knowledge of online content strategy and creation
- Excellent writing, editing, and proofreading skills
- Experience with SEO
- Strong research skills
- Creativity
- Collaborative spirit
- Excellent time-management and organizational skills
- BSc/BA in marketing, English, journalism, or related field
Location: New York – Department: Engineering
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Location: Istanbul – Department: Visual Art
Job brief
We are looking for a Graphic Designer to create engaging and on-brand graphics for a variety of media.
What is the role of a Graphic Designer?
The Graphic Designer job description includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos. You’ll be the one to shape the visual aspects of websites, books, magazines, product packaging, exhibitions and more.
Your graphics should capture the attention of those who see them and communicate the right message. For this, you need to have a creative flair and a strong ability to translate requirements into design. If you can communicate well and work methodically as part of a team, we’d like to meet you.
The goal is to inspire and attract the target audience.
Responsibilities
- Study design briefs and determine requirements
- Schedule projects and define budget constraints
- Conceptualize visuals based on requirements
- Prepare rough drafts and present ideas
- Develop illustrations, logos and other designs using software or by hand
- Use the appropriate colors and layouts for each graphic
- Work with copywriters and creative director to produce final design
- Test graphics across various media
- Amend designs after feedback
- Ensure final graphics and layouts are visually appealing and on-brand
Requirements
- Proven graphic designing experience
- A strong portfolio of illustrations or other graphics
- Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
- A keen eye for aesthetics and details
- Excellent communication skills
- Ability to work methodically and meet deadlines
- Degree in Design, Fine Arts or related field is a plus
Location: Istanbul – Department: Engineering
1) Plans and directs activities concerned with development, application, and maintenance of quality standards for industrial processes, materials, and products: Develops and initiates standards and methods for inspection, testing, and evaluation, utilizing knowledge in engineering fields such as chemical, electrical, or mechanical.
2) Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.
3) Establishes a program to evaluate precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities.
4) Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost and responsibility.
5) Directs workers engaged in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability.
6) Compiles and writes training material and conducts training sessions on quality control activities.
7) May specialize in areas of quality control engineering, such as design, incoming material, process control, product evaluation, product reliability, inventory control, metrology, automated testing, software, research and development, and administrative application.
8) May manage the quality control program.
